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Regulatory Disputes & Investigations

Regulatory Investigations

In this practice area

Acting for organisations and individuals in investigations by Commonwealth and NSW regulators, from the first notice or site visit through to enforcement outcomes and review.

01

What regulatory investigations cover

Many regulators beyond ASIC and the ACCC have investigative and enforcement powers affecting businesses. Examples include the Australian Prudential Regulation Authority, AUSTRAC, the Fair Work Ombudsman, the Office of the Australian Information Commissioner, the Australian Taxation Office, NSW Fair Trading, the NSW Building Commission, the Environment Protection Authority and professional and licensing bodies.

Investigations may relate to licensing, anti-money laundering, workplace entitlements, privacy and data breaches, building defects, environmental harm, or professional conduct. The same event can attract several regulators at once.

03

How these matters run

An investigation often starts with a phone call, a letter, a site visit or a notice. The early questions are what power is being used, what must be provided and by when, whether statements are voluntary or compelled, and whether the organisation and its people have different interests.

Documents should be preserved immediately. Internal investigations may be needed to understand the facts, and they should be structured so that privilege is protected where possible. Communications with the regulator should be accurate and consistent. As the investigation matures, there is usually a point at which the regulator's concerns are put and a response can influence the outcome.

04

How GopherWood Lawyers acts

We identify the power, the deadline and the risk, and set a plan covering document preservation, privilege, internal inquiry and communications. We deal directly with the regulator, prepare responses and attend interviews and examinations.

Where enforcement follows, we negotiate proportionate outcomes or defend proceedings, and we pursue merits or judicial review where a decision is wrong. We also coordinate with insurers and with any parallel civil claims.

Frequently asked questions

Regulatory Investigations

Should we run our own internal investigation?

Often it is sensible, but it must be scoped and structured carefully. An investigation run by or under the direction of lawyers for the dominant purpose of legal advice is more likely to attract privilege. Poorly structured investigations can create documents that the regulator can obtain and that do not reflect the full facts.

Is a voluntary interview with a regulator compulsory?

A voluntary interview is not compelled, but declining may lead the regulator to use formal powers. What is said voluntarily can usually be used as evidence. Before agreeing to an interview, understand its purpose, whether you are a witness or a suspect, and whether you should be separately represented.

Can a regulator's decision be challenged?

Many regulatory decisions can be reviewed. Merits review allows a tribunal to decide afresh on the evidence. Judicial review examines whether the decision was lawfully made. Strict time limits apply to both, and in some cases an internal review must be sought first. Advice should be obtained as soon as the decision is received.