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Regulatory Disputes & Investigations

NSW Food Authority Investigations

In this practice area

Acting for food businesses and their officers in NSW Food Authority and council investigations, notices, penalty notices, licence action and prosecutions under the Food Act 2003 (NSW).

01

What these matters involve

The Food Act 2003 (NSW) regulates the handling and sale of food in New South Wales, and incorporates the Australia New Zealand Food Standards Code. The NSW Food Authority administers the Act and sits within the Biosecurity and Food Safety division of the NSW Department of Primary Industries and Regional Development. Local councils act as enforcement agencies for most retail food businesses, such as cafes, restaurants and takeaway shops.

Investigations follow routine inspections, customer complaints, foodborne illness outbreaks, product recalls, labelling concerns or licensing issues in regulated sectors such as meat, dairy, seafood and manufacturing.

03

How these matters run

Most matters begin with an inspection. The officer may issue a notice on the spot or later, and follow-up inspections are common. A prohibition order can take effect immediately, so an urgent response may be needed to get the business trading again, usually by fixing the problem and requesting a re-inspection.

Where an outbreak or serious labelling issue is involved, the investigation may include sampling, supplier tracing and interviews, and a recall may be needed. Decisions about whether to contest a penalty notice, respond to a proposed publication or defend a prosecution need to be made within fixed time limits.

04

How GopherWood Lawyers acts

We advise food businesses and their directors on notices, orders and investigations, prepare responses and attend interviews. We consider whether a penalty notice should be paid or elected to be dealt with by a court, taking account of public register consequences.

We defend prosecutions, including by reference to the due diligence defence, and act in licence suspension and cancellation matters. We also advise on supplier and insurance claims arising from recalls and contamination.

Frequently asked questions

NSW Food Authority Investigations

Who enforces food laws at my restaurant, the council or the Food Authority?

For most retail food businesses, the local council is the enforcement agency and conducts routine inspections. The NSW Food Authority regulates licensed sectors and manufacturers, sets policy and becomes involved in serious matters, outbreaks and recalls. Both can issue notices and penalty notices under the Food Act.

Will a penalty notice be published?

Many penalty notices issued under the Food Act are published on the NSW Food Authority's register, commonly called the Name and Shame list, along with the business name and details of the offence. Convictions for certain offences are also published. Whether to contest a penalty notice should be considered with this consequence in mind.

Can a business reopen after a prohibition order?

Yes, once the problem has been fixed. The business can ask for a re-inspection, and the order is withdrawn when the officer is satisfied the premises and practices comply. Acting quickly and documenting the corrective work usually shortens the closure. Some decisions may also be reviewable.